Terms of service
Welcome to TCGmaestro! The terms “we,” “us,” and “our” refer to TCGmaestro. TCGmaestro operates this shop and website, including all associated information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). TCGmaestro is powered by Shopify, which enables us to provide you with the Services.
The following Terms and Conditions, together with the policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.
Please read these Terms carefully, as they contain important information about your legal rights and cover topics such as warranty exclusions and limitations of liability.
By visiting, interacting with, or using our Services, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you may not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are of legal age in your state or region of residence and that you have consented to allow any minor dependents to use the Services on devices you own, have purchased, or manage.
To use the Services, including accessing or browsing our online stores or purchasing products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You warrant and represent that all information you provide to our stores is accurate, current, and complete, and that you are fully authorized to provide such information.
You are solely responsible for the security of your account login credentials and all activity on your account. You may not transfer, sell, assign, or license your account to anyone else.
SECTION 2 – OUR PRODUCTS
We have made efforts to represent our products and services as accurately as possible in our online stores. However, please note that colors or appearances of products may differ due to the device you use to access the store and its settings and configuration.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the representations in our online stores.
All product descriptions are subject to change at our sole discretion at any time without prior notice. We reserve the right to discontinue products at any time and to limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. TCGmaestro reserves the right to accept or reject your order at its sole discretion for any reason. Your order is only considered accepted after confirmation by TCGmaestro. Acceptance is subject to receipt and processing of your payment. Please review your order carefully before submitting, as TCGmaestro may not honor cancellation requests after an order has been accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time of order.
Returns or exchanges of your purchases are governed exclusively by our Cancellation Policy [LINK].
You warrant and represent that your purchases are for personal or household use only and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and special offers may change without prior notice. The price charged for a product or service is the price valid at the time of ordering and is shown in the order confirmation you receive by email. Unless expressly stated otherwise, prices do not include taxes, shipping, handling, customs, or import fees.
Prices in our online stores may differ from those in physical stores or online stores operated by third parties. We may from time to time offer promotions affecting pricing, subject to different terms and conditions. In case of conflict between a promotion’s terms and these Terms, the promotion terms prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including email address, credit card numbers, and expiration dates, to complete transactions and contact you if necessary.
You warrant and represent that (i) the credit card information you provide is truthful, accurate, and complete; (ii) you are authorized to use the credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges at the prices shown, including shipping, handling, and any applicable taxes.
“According to § 19 of the German VAT Act (UStG), no VAT is charged.”
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events beyond our control. Ownership and risk of loss pass to you once we hand over products to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, logos, texts, images, graphics, product reviews, video and audio files, and their design, selection, and arrangement, are owned by TCGmaestro, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms grant you a limited license to use the Services for personal, non-commercial purposes only. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works of, publicly display, perform, republish, download, store, or transmit any material from the Services. Except as expressly provided herein, no provision of these Terms grants you any license or other rights in patents, trademarks, copyrights, or other intellectual property of TCGmaestro, Shopify, or others. Unauthorized use may violate federal and state intellectual property laws. All rights not expressly granted remain with TCGmaestro.
The names, logos, product and service names, designs, and slogans of TCGmaestro are trademarks of TCGmaestro or its affiliates or licensors. You may not use these trademarks without prior written permission from TCGmaestro. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may access customer tools provided by third parties as part of the Services, which we neither monitor nor control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or endorsements of any kind. We disclaim all liability arising from your use of optional third-party tools.
Use of any optional tools offered via the website is at your own risk and discretion. You are responsible for reviewing and accepting the terms of use for such tools provided by the respective third parties.
We may also introduce new features or tools in the future as part of the Services. Such new features are also subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to third-party websites or resources (including embedded third-party features). We do not review or verify the content or accuracy of third-party materials or websites you access at your own discretion.
If you leave the Services to access third-party content, you do so at your own risk.
We are not liable for any damages or losses arising from your access to third-party websites or your purchase or use of third-party products, services, resources, or content. You should carefully review the policies and procedures of third parties before engaging in transactions. Complaints or questions about third-party products or services should be directed to the respective third party.
SECTION 9 – RELATIONSHIP TO SHOPIFY
[MERCHANT NOTE: This section accurately describes Shopify’s relationship to your store and should not be removed or modified.]
TCGmaestro is powered by Shopify, which enables us to provide the Services. However, all sales and purchases you make in our store are directly with TCGmaestro. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspects of transactions between you and TCGmaestro, including any damages or losses related to purchased products or services. You hereby release Shopify and its affiliates from all liability for any claims or damages arising from your purchases and transactions with TCGmaestro.
SECTION 10 – PRIVACY POLICY
All personal data collected through the Services is subject to our Privacy Policy, available here [LINK]. Certain personal data may also be subject to Shopify’s Privacy Policy, available here. By using the Services, you confirm you have read these privacy policies.
Since the Services are hosted by Shopify, Shopify collects and processes personal data about your access and use to provide and improve the Services. Data you submit is shared with Shopify and third parties that may be located in countries other than your country of residence to provide the Services. Our Privacy Policy [LINK] provides more details on how we, Shopify, and our partners use your personal data.
SECTION 11 – FEEDBACK
If you submit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, expand, improve, and promote the Services and to fulfill our obligations and exercise our rights under these Terms.
You also warrant that: (i) you own all rights to the Feedback or have full rights to grant this license; (ii) you have disclosed any compensation or incentives received related to the Feedback; and (iii) your Feedback complies with these Terms. We are not obligated to (1) keep your Feedback confidential, (2) pay compensation for your Feedback, or (3) respond to your Feedback.
We reserve the right, but are not obligated, to monitor, edit, or remove any Feedback we consider, at our sole discretion, unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or violating intellectual property or these Terms.
You warrant that your Feedback does not violate third-party rights, including copyrights, trademarks, privacy, publicity, or other personal or proprietary rights. You further warrant that your Feedback contains no defamatory or otherwise unlawful, offensive, or obscene content and is free of viruses or malware that could affect the operation of the Services or any related website. You may not use a false email address, impersonate another person, or mislead us or others about the origin of your Feedback. You are solely responsible for your Feedback and its accuracy. We disclaim all responsibility and liability for Feedback published by you or a third party.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping costs, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, to change or update information, or to cancel orders at any time and without prior notice (even after you have submitted your order).
SECTION 13 – PROHIBITED USES
You may only access and use the Services for lawful purposes. You may not directly or indirectly access or use the Services to: (a) engage in unlawful or malicious activities; (b) violate international, federal, state, provincial, or local laws or regulations; (c) infringe upon our intellectual property rights or those of others; (d) harass, abuse, insult, harm, defame, slander, intimidate, or damage any of our employees or other individuals; (e) transmit false or misleading information; (f) knowingly send, receive, upload, download, use, or reuse material inconsistent with these Terms of Service; (g) transmit or cause the transmission of advertising or promotional materials, including “junk mail,” “chain letters,” “spam,” or other similar solicitation; (h) impersonate any person or entity, or attempt to do so; or (i) engage in any other conduct that restricts or inhibits the use of the Services or harms or exposes TCGmaestro, Shopify, or users of the Services to liability.
Furthermore, you agree not to: (a) upload or transmit viruses or other malicious code that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any part of the Services; (c) collect or track personal data of others; (d) engage in spam, phishing, pharming, pretexting, spider, crawl, or scrape activities; or (e) interfere with or circumvent the security features of the Services or related websites or the internet. We reserve the right to suspend or terminate your account without notice if you violate any part of these Terms.
SECTION 14 – TERMINATION OF THE AGREEMENT
We may terminate this agreement or your access to the Services (or parts thereof) at our sole discretion at any time without prior notice. You remain liable for all amounts due up to the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that by their nature should survive.
SECTION 15 – WARRANTY DISCLAIMER
The information presented in or through the Services is for general informational purposes only. We make no guarantees as to the accuracy, completeness, or usefulness of this information. Your reliance on such information is at your own risk. We disclaim all liability arising from your or others’ reliance on these materials.
UNLESS EXPRESSLY PROVIDED BY TCGmaestro, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF ANY KIND, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT THE DISCLAIMERS OF IMPLIED WARRANTIES, SO THIS MAY NOT APPLY TO YOU.
SECTION 16 – LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, TCGmaestro, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, AND SHOPIFY AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INJURIES, LOSSES, CLAIMS, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, REVENUES, SAVINGS, DATA LOSS, REPLACEMENT COSTS, OR SIMILAR DAMAGES, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless TCGmaestro, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorney’s fees, arising from (1) your breach of these Terms or related documents, (2) your violation of law or third-party rights, or (3) your access to and use of the Services.
We will notify you of indemnifiable claims, but failure to promptly notify does not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of claims at your expense, including choosing counsel, but will not settle claims requiring non-monetary obligations without your consent (not to be unreasonably withheld). You will cooperate in the defense, including providing relevant documents.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will remain effective to the maximum extent permitted by law, and the unenforceable part will be severed. The validity and enforceability of the remaining provisions remain unaffected.
SECTION 19 – WAIVER, ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, along with any policies or operational rules published by us on this website or relating to the Service, constitute the entire agreement between you and us and supersede all prior agreements, communications, and offers, whether oral or written (including prior versions of these Terms).
Any ambiguities in interpreting these Terms shall not be construed against the drafter.
SECTION 20 – ASSIGNMENT
You may not assign, transfer, or delegate this agreement or your rights or obligations under these Terms without our prior written consent; any attempt is void. We may assign or delegate these Terms and our rights and obligations without your consent or notice.
SECTION 21 – GOVERNING LAW
These Terms and all separate agreements whereby we provide you Services are governed by the federal and state or territorial courts of the country where TCGmaestro is headquartered, and are construed accordingly. You and TCGmaestro consent to the jurisdiction and venue of these courts.
SECTION 22 – HEADINGS
Headings used in this agreement are for convenience only and have no effect on these Terms.
SECTION 23 – CHANGES TO TERMS
You may review the current version of the Terms at any time on this page.
We reserve the right to update, change, or replace parts of these Terms at our sole discretion by posting updates on our website. It is your responsibility to check the site regularly for changes. We will notify you of any material changes in accordance with applicable law. Changes take effect on the date indicated in the notice. Continued use of the Services after changes constitute your acceptance.
SECTION 24 – CONTACT INFORMATION
For questions about these Terms, please contact us at tcgmaestro.shop@gmail.com.
Our contact details:
Philipp Theuring
tcgmaestro.shop@gmail.com
Philipp Theuring, Ziegelstraße 25, 06862 Dessau-Roßlau